Privacy Policy

Please note that in this Privacy Policy we use "ProQuip" (or "we", "us" or "our") to mean ProQuip Limited.

ProQuip is committed to preserving the privacy of all visitors to the ProQuip website (our "Website") and of all registered users of our online Clubhouse service (the "Clubhouse"). This Privacy Policy sets out how we use and protect the information that you provide to us. If there is anything in this privacy policy which you do not understand please Email ProQuip:

By using our Website or registering as a Clubhouse member and submitting any personal information to us, you will confirm that you have read, understood and consent to the collection, use and transfer of your personal information under the terms of this Privacy Policy. As this Privacy Policy may be amended from time to time we suggest that you review it periodically.

If you do not want us to collect, use and/or transfer your personal information in this way then you should cease to use the Website and/orEmail ProQuip: and ask for your membership of the Clubhouse to cancelled.

Information that we Collect from You

When you visit the Website or register with our Clubhouse you may be asked to provide certain information about yourself from which you could be identified, including your name, contact details and password. We may also collect information about your usage of our Website and our Clubhouse as well as information about you from emails, letters or other communications you send to us.

Use of your Information

We will process your personal information primarily for the purpose of providing you with access to our Website and Clubhouse. We may also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, (unless you have told us otherwise by Emailing ProQuip: we may:

  1. use your information to contact you with details of competitions or promotions or to ask for your views on our Website, our Clubhouse, or our products and to notify you occasionally about important changes or developments to any of them;
  2. send you marketing communications by telephone, post, e-mail, sms or other electronic means about ProQuip, the Website or the Clubhouse which may be of interest to you;
  3. where you have consented, share your personal information with other members of the ProQuip Group so that they can tell you about their products and services;
  4. where you have consented send you information about the products and services of carefully selected third parties; and
  5. if our business enters into a joint venture with or is sold to or merged with another business entity, share your information with our new business partners or owners.

If at any time you change your mind about wanting or not wanting us to use your personal information as set out above, then please Email ProQuip:

Disclosure of your Information

Generally we do not disclose your information to third parties without your consent. Where we offer a product or service from a carefully selected third party the communication will still come from us and we will not release your data to them unless specifically authorised to do so by you. However, ProQuip reserves the right to disclose personal information if required to do so by law or Court order, or if we believe that it is reasonably necessary to do so to protect and defend the rights, property or personal safety of ProQuip, the Website, Clubhouse, or any individuals.


The Website and Clubhouse contain links to other websites. ProQuip cannot be responsible for the privacy policies and practices of other websites even if you access them using links from the Website and we therefore recommend that you check the privacy policy of each such website you visit.


Cookies are small data files of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log onto the Website or the Clubhouse. Cookies make it easier for you to log on to and use the Website or Clubhouse during future visits, as you will not have to re-key all of your data. They also allow us to monitor Website traffic and to personalise the content of the Website for you. You may adjust the settings on your computer to reject our cookies, but this may mean that you are not able to enjoy all the features of our Website.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up-to-date. If you wish to do this, please Email ProQuip: We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.