User Policy

Please take a moment to read the following User Policy. If there is anything you do not understand, then please Email:

This website is provided by ProQuip Limited of ProQuip Ltd Waverley Mills, Langholm, Dumfries, DG13 0EB, 013873 82861 ("ProQuip Ltd", "we", "us" or "our").

Please note that by using the ProQuip Ltd Website ("our Website") you will be confirming that you have read, understood and agreed to be bound by this User Policy, which, as it may be amended from time to time, you should review periodically. This User Policy also incorporates our Privacy Policy which you should also read.

Whilst we hope you find the contents of our Website interesting and informative, the information contained on it is for general information only.

Whilst we endeavour to keep the content of our Website accurate and up to date, we can give no assurances regarding the accuracy, currency or applicability of any of the contents. Other than this User Policy (including our Privacy Policy), none of the content of our Website will form any part of any contract between you and ProQuip Ltd or constitutes a contractual offer by us to you.

We make every reasonable effort to reproduce colours on our Website as accurately as possible, but different computers reproduce colour slightly differently and we don't therefore guarantee on-screen colours exactly match the colour of the product itself. Colours are therefore only indicative.

Links to Third Party Sites

Please note that we provide links to third party websites and content for your convenience only. Such third parties are not under our own control and ProQuip is therefore not responsible for the content of such third party websites, or for any use you may make of them. The inclusion of such links does not imply endorsement by us of any websites accessible via those links, nor of any of the content contained on them. Any contract entered into between you and such third parties is strictly between you and them. Please note that such third party websites may also be subject to terms and conditions which you should review.


We are unable to guarantee that our Website is virus free. It is your responsibility to ensure that your computer contains the necessary software to protect it from danger and to virus check all materials before downloading them from our Website, for any purpose. Any content is downloaded by you at your own risk and on the basis that you will be solely responsible for any damage to your computer system or any loss of data that may result.

Copyright and Trade Mark

The copyright and the trade marks featured in the contents of our Website (including the text, artwork and brand names) belongs to ProQuip Ltd (and our licensors). Accordingly, we reserve all rights in our Website and its contents.

You may view our Website and download any part(s) of it to a personal computer for personal viewing for your own private and non-commercial purposes. Otherwise, copying of part or all of the contents of our Website (including any of the trade marks) without our prior written permission is strictly prohibited. For the avoidance of doubt, you are not permitted without our permission to store the contents of our Website (or any part of it), print out copies (except for your own personal viewing for private purposes) or reproduce, copy or transmit our Website (or any part of it) in any other way for any purpose or in any medium. You are not entitled to alter the content in any way, nor frame it or otherwise hide any part of it with other content.


ProQuip Ltd and the hosts of our Website accept no responsibility for and exclude all liability for any and all loss or damage suffered in connection with the browsing of this site, the downloading of any material from it and all of the matters listed above, including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements. This disclaimer does not affect any statutory rights you have nor shall it operate to disclaim any liability which legally we are not able to limit or exclude, including any injury caused by our negligence.

Applicable Law

This User Policy shall be interpreted in accordance with English Law and you and we submit to the non-exclusive jurisdiction of the English Courts.


Any incomplete orders will be valid for 7 days. Any baskets that are not completed within 7 days will be removed.